SMS / Text Messaging Terms
By providing your mobile phone number to Aldiwani Medical Group / Timely Health (“Provider,” “we,” “us”) through our website, forms, scheduling tools, intake documents, or by otherwise opting in, you consent to receive SMS/MMS text messages from us for the purposes described below. Consent to receive text messages is not a condition of purchase.
Description of SMS Use Cases
- Appointment confirmations, reminders, and scheduling updates
- Service-related notifications (e.g., check-in instructions, follow-ups, administrative messages)
- Customer support and two-way communication about your requests
- Billing and payment reminders (if applicable)
Opt-Out Instructions
You can opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, you may receive one final confirmation message, and then no further messages will be sent unless you opt in again. For help, reply HELP or contact us using the information below.
Message & Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, depending on your plan. Message frequency varies.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier’s availability and your device’s connectivity.
Age Restriction (18+)
By opting in to SMS, you confirm you are at least 18 years old or have the consent of a parent/legal guardian and are authorized to use the mobile number provided.
Customer Support
For SMS support or questions, contact: contact@mytimelyhealth.com or 858-838-3900.
Your use of SMS is also subject to our Privacy Policy. If texts include health-related information, additional protections and rules may apply under our HIPAA Notice of Privacy Practices.